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Trouble Shooting Guide
Cartridges and Printing Problems
General Comments On Clogged Cartridges
- Empty cartridges that are unwrapped and not installed in the printer will dry out and may become clogged. Never let a cartridge dry out completely, even if it is out of ink. If you don't have any ink, wrap it in a moist towel and seal in a ziplock bag for storage. If you have ink, refill it and seal it in a plastic bag or put it in the printer's spare slot, if it has one.
- If you have a cartridge that you have tried everything on, don't throw it away yet. There is one more thing to try if you have the patience.
- Put the totally clogged cartridge in a shallow dish or saucer. Pour warm water into the saucer so the ink jets are covered. Let is set for 2 minutes or until ink begins flowing out of it. Do this again if it is still clogged. The hot water will eventually destroy the cartridge if you do it too many times. Be careful not to burn yourself.
- If this doesn't fix it, get ready to send it to the landfill.
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