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Troubleshooting for BJI-643 Cartridge

Canon BJC-800/820 Printer

Problem:Cause:
Faded Print / Lines in Print Cleaning Needed
Solution:
Check manual to run printing and cleaning cycles. If this does not alleviate the problem, there is a server air blockage in the line. Follow instructions below:
Problem:Cause:
Faded Print / Lines in Print / No Print LinesSevere Air Blocked
Solution:
  1. Remove platen cover.
  2. Turn on machine and begin to print a page.
  3. Turn off machine as printhead carriage travels to the right so the printhead stops in platen area, where it accessible.
  4. Moisten a cotton swab with water. Tip printhead back gently with finger.
  5. While holding printhead away from platen, gently apply cotton swab tip against printhead to activate printhead ink flow.
  6. Run cleaning cycle several times; then run Print Test-A. If print results are successful and satisfactory, there is no need to proceed beyond this step. If print results are unsuccessful, go to step 7.
  7. Repeat steps 1 through 3.
  8. Slightly moisten a paper towel and fold into a small compress.
  9. Tilt printhead back and place compress between the printhead and the platen. Leave compress on machine overnight (6-12 hours - the longer the better).
  10. After time has elapsed, remove compress and sheet of paper. Run cleaning cycle several times.
  11. Run print test sheets to ensure problem no longer exists. Repeat if necessary.

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