Redundant Cartridge - Troubleshooting

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Troubleshooting for BC-01/02 Cartridge

Canon BJ-10e / 10ex

Problem:	Cause:
Faded Print / No Print	Air Bubble
Solution:
Hold cartridge over sink or trash can and blow through fill hole to force a small amount of ink through jet area. With water moistened paper towel, gently wipe off jet area.
Problem:	Cause:
Faded Print / No Print	Continuity Break
Solution:
Using a water-moistened cotton swab, clean the contact strip on cartridge and identical strip in the home position in printer. Avoid jet area of cartridge.
Problem:	Cause:
Faded Print / No Print	Paper Dust
Solution:
Holding cartridge over sink or trash can, use water-moistened paper towel or cotton swab to gently clean jet plate area.
Problem:	Cause:
Seepage from Jet Plate	Reservoir Overfill
Solution:
If there is seepage from the jet area of cartridge during or after filling process, the cartridge has been over filled. Place the jet area on a paper towel for a period of 3-5 minutes to draw out the excess ink.
Problem:	Cause:
Seepage from Fill Hole	Reservoir Overfill
Solution:
If there is seepage from the fill hole, STOP the filling process! The cartridge is full. Reduce pressure on the refill bottle and draw out some of the excess ink.
Problem:	Cause:
No Print	Dry Sponge Latency
Solution:
When the cartridge has been dry for a long period (over 30 days), the sponge becomes dried and clogged. Set cartridge in a shallow pool of ink, e.g., in flat cap from plastic milk jug, for a period of 1-2 hours. This problem may not always be correctable.
Problem:	Cause:
Cannot Fill / Nozzle Will Not Enter Cartridge	Fill Hole Not Complete
Solution:
Using tool enclosed in kit, push down and turn clockwise. While ensuring that handle of tool is making contact with cartridge, continue turning while backing out tool. This will complete the fill hole, and you will be able to insert nozzle 1/2 " to perform fill.
Problem:	Cause:
Color Not True	Purging Incomplete
Solution:
Purging all the black ink from cartridge may take one-half of the first refill in a color pack. To purge quickly, set printer to print blocks, if printer has graphics capability. If not, an alternative is to set cartridge on water-moistened paper towel compress to draw ink through the cartridge.

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