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Troubleshooting for 92261A / 51604A Cartridges
HP ThinkJet Jet Paper Cartridge (92261A)
HP ThinkJet Plain Paper Cartridge (51604A)
| Problem: | Cause: |
| No Print | Air Bubble Latency |
| Solution: |
| Hold cartridge over sink or trash can, and use end of paper clip to push through the back of cartridge on bladder. This will force the air bubble out with a drop of ink. With water-moistened paper towel, gently wipe off the jet area. |
| Problem: | Cause: |
| No Print | Electrical Continuity Break |
| Solution: |
| Check to see that the screw location in the jet plate area is flush with the plate; if it is not, tighten the screw. If screw is not flush, electrical contact will be terminated. |
| Problem: | Cause: |
| Faded Print/No Print | Paper Dust |
| Solution: |
| Holding cartridge over sink or trash can, use water-moistened paper towel or cotton swab to gently clean jet plate area. |
| Problem: | Cause: |
| Seepage from Jet Plate | Reservoir Overfill |
| Solution: |
| If there is seepage from the jet area of cartridge during or after filling process, the cartridge has been overfilled. Place the jet area on a paper towel for a period of 3-5 minutes to draw out the excess ink. |
| Problem: | Cause: |
| Seepage from Fill Hole | Reservoir Overfill |
| Solution: |
| If there is seepage from the fill hole, STOP filling process... cartridge is full. Reduce pressure on the refill bottle and draw out some of the excess ink. |
| Problem: | Cause: |
| No Print | Dry Jet Area |
| Solution: |
| Occurs when the cartridge has not been used for a period of time. Using a paper clip end, gently push on the bladder from the back of the cartridge to force a drop of ink from the jet plate. |
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