Redundant Cartridge - Troubleshooting

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Troubleshooting for 51608A Cartridge

HP DeskJet / DeskWriter Series

Problem:	Cause:
Faded Print / No Print	Air Bubble
Solution:
Hold cartridge over sink or trash can and blow through fill hole to force a small amount of ink through jet area. With water moistened paper towel, gently wipe off jet area.
Problem:	Cause:
Faded Print / No Print	Continuity Break
Solution:
Using a water-moistened cotton swab, clean the contact strip on cartridge and identical strip in the home position in printer. Avoid jet area of cartridge.
Problem:	Cause:
Faded Print / No Print	Paper Dust
Solution:
Holding cartridge over sink or trash can, use water-moistened paper towel or cotton swab to gently clean jet plate area.
Problem:	Cause:
Seepage from Jet Plate	Reservoir Overfill
Solution:
If there is seepage from the jet area of cartridge during or after filling process, the cartridge has been overfilled. Place the jet area on a paper towel for a period of 3-5 minutes to draw out the excess ink.
Problem:	Cause:
Seepage from Fill Hole	Reservoir Overfill
Solution:
If there is seepage from the fill hole, STOP filling process... cartridge is full. Reduce pressure on the refill bottle and draw out some of the excess ink.
Problem:	Cause:
No Print	Dry Sponge Latency
Solution:
When the cartridge has been dry for a long period (over 30 days), the sponge becomes dried and clogged. Set cartridge in a shallow pool of ink, e.g., in flat cap from plastic milk jug, for a period of 1-2 hours. This problem may not always be correctable.
Problem:	Cause:
Color Not True	Purging Incomplete
Solution:
Purging all the black ink from cartridge may take one-half of the first refill in a color pack. To purge quickly, set printer to print blocks, if printer has graphics capability. If not, an alternative is set cartridge on water-moistened paper towel compress to draw ink through the cartridge.

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